Okta Identity Engine (OIE)

When OIE was released it championed assurance levels rather than specific authenticators. This provided a better experience for the majority of users and administrators. This ease of use came at the cost of easily being able to specify specific factors or factor orders which some

One of the best security resources a company has is it's users. One feature of Okta that can be leveraged to take advantage of this is Security Notification emails and the Report suspicious activity via email feature. The first of these sends email notifications to end users when

Okta has just made generally available its Workflows Connector Builder and I am writing this post to celebrate. Okta's Workflow Connector Builder delivers the powerful concept of reuse to your Workflows. It allows you build connections and actions once for re-use throughout all o

Okta's Identity Engine introduced an Inline Hook for Telephony effectively allow you to replace Okta's inbuilt SMS solution with your own provider. This empowers customers to manage their own numbers and providers around the world allowing for cost and delivery optimisation. It a

Recently an Okta customer was interested in being able to set a fixed Recovery Question for a subset of its employees. In particular they wanted to use an attribute from their source of truth as a security answer. Having a fixed security question and answer based on an employee a

Twilio Flex, Twilio's contact centre solution, supports SAML 2.0 for Agent and Supervisor provisioning and access. Users are provisioned Just In Time into TaskRouter workers with skills and attributes created or updated when a user logs in. Unfortunately Twilio provides no standa

Note: Okta has released Authentication Method Chains which provide a simpler method of specifying factors. See this blog post for more detail. Okta Identity Engine provides increased flexibility for Authentication with Application Level Policies and easy to configure passwordless