Toby Allen

Toby Allen

Solutions Engineer at Okta. I write about identity, access management, and security. This site archives my published articles, talks, and presentations.

Series - Indepth Explainers

Latest

Auth0 Session Delegation: Two Silent Failures and One Bug of My Own

· Auth0, Customer Identity Products, Identity Security

Every SaaS company with a support team eventually needs a 'log in as this customer' button, and most build it badly. Auth0's new Session Delegation feature is a paved path for it - an audited, time-boxed session with an act claim naming the agent. Wiring up a genuine one meant fixing two failures Auth0 never surfaces as an OAuth error, then a bug entirely of my own making.